BORGES INTERNATIONAL GROUP, S.L has an active conflict resolution policy, which is why it makes customer service available to you.
We inform that according to art. 40 of Law 7/2017 has provided an online dispute resolution platform that is available at the following link: https://ec.europa.eu/consumers/odr/main/index .cfm? Event = main. home.show & lng = CA
However, BORGES will decide, in each case, whether or not to adhere to this system, since we consider that conflicts can and should be resolved outside of these areas, so we advise that prior to any claim, use our customer service system. Thanks for your understanding.